Every VELUX skylight and roof window features a data plate mounted on
the frame. This data plate contains the product serial number, which
tells the skylight model, glass type and date of manufacture. When ordering accessories for existing products or requesting product
servicing, you should locate this number prior to contacting us. Doing
so will help us provide you with the best service possible.
Tip: For the FS the plate is located at the bottom left frame. For VSS/VCS and VS/VSE is at the bottom left sash. For QPF, FCM, VCM and VCE the information is stamped into the side of the exterior covers.
Product ID for products prior to 2010
For additional information on products prior to 2010, please
click here to find your product ID for products purchased prior to 2010.
Product ID for Dynamic Dome
The product ID for the Dynamic Dome is located 2" from the corner on the long side.